Vive Reports
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Privacy Policy

Privacy Policy

Last Updated: 2025-07-21

This Privacy Policy describes how ViveScript Solutions LLC ("we", "us", or "our") collects, uses, and discloses your information in connection with your use of our ViveReports Google Sheets Add-on (the "Add-on").

1. Information We Collect

  • Google User Information: When you authorize the Add-on, we collect your email address to identify you as a user and manage your subscription. We do not collect or store your Google password.
  • YouTube Data: The Add-on accesses your YouTube channel and analytics data through the YouTube API. This data is transferred to and stored in your Google Sheet only. We do not store your YouTube data on our servers.
  • Payment Information: If you subscribe to a premium plan, our payment processor, Stripe, will collect and process your payment information. We do not have access to your full credit card details.

2. How We Use Your Information

  • To Provide the Service: We use your Google user information and YouTube data to provide the features of the Add-on, such as creating reports and tracking metrics.
  • To Manage Your Subscription: We use your email address to manage your subscription and communicate with you about your account.
  • To Improve the Service: We may use anonymized usage data to understand how our users interact with the Add-on and to improve its functionality.

3. How We Share Your Information

We do not sell, rent, or trade your personal information with any third parties. We may share your information in the following limited circumstances:

  • With Google: The Add-on is built on Google's infrastructure, and your data is subject to Google's Privacy Policy.
  • With Stripe: For payment processing.
  • For Legal Reasons: We may disclose your information if required by law or in response to a valid legal request.

4. Security

We take reasonable measures to protect your information. The Add-on uses Google's secure OAuth2 protocol for authentication, and all data transfer is encrypted.

5. Your Rights

You can revoke the Add-on's access to your Google and YouTube data at any time by visiting your Google Account settings. You can also uninstall the Add-on from Google Sheets.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@vivescriptsolutions.com.